termsofuse - Kagsi Cosmetics

Terms of use

Terms of Use: 

Welcome to glook.in and its affiliated services, provided to you by Glook and subject to the following terms and conditions. By visiting or engaging with glook.in, you signify your acceptance of these terms. Kindly review them attentively. Furthermore, when using any existing or future service on glook.in or when interacting with any business associated with glook.in, whether featured on the glook.in website or not, you are also subject to the corresponding guidelines and conditions.


Please take a moment to go through our Privacy Policy, which governs your interaction with glook.in and helps you comprehend our practices in detail.

Electronic Communications: When you access glook.in or send us emails, you are engaging with us electronically. By doing so, you consent to receive electronic communications from us. We may communicate with you via email or by posting notifications on this platform. You acknowledge that all agreements, disclosures, notices, and other forms of communication provided electronically fulfill any legal requirement for written communication.


All content featured on this platform, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of glook.in or its content providers. The compilation of all content on this site is exclusively owned by glook.in. Any software used on this site belongs to glook.in or its software suppliers.


Glook has submitted its application for registration under the Trade and Merchandise Act and Rules in Delhi, across various classes, and is awaiting registration. Any infringement upon our trademarks will lead to legal action.

Site Access: 

Glook.in grants you a limited authorization to access and use this site for personal purposes, with the exception of downloading (excluding page caching) or altering it, or any part thereof. This authorization does not encompass reselling or commercially exploiting the site or its contents; aggregating or using product listings, descriptions, or prices; creating derivative works from this site or its contents; downloading or copying account information for another merchant’s benefit; or employing data mining, robots, or analogous data collection and extraction tools. Reproduction, duplication, copying, sale, resale, visitation, or any commercial use of this site or its portions without explicit written permission from glook.in is prohibited. You are not allowed to use any proprietary information (including images, text, page layout, or form) of glook.in and its affiliates without explicit written consent. Utilizing glook.in’s name or trademarks with Meta tags or any other “hidden text” without explicit written consent is prohibited. Unauthorized usage nullifies the authorization granted by glook.in. You are granted a restricted, revocable, and nonexclusive right to create a hyperlink to glook.in’s home page, as long as it does not portray glook.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. Using any glook.in logo or other proprietary graphic or trademark as part of the link requires explicit written consent.

Your Account: 

If you utilize this site, you are accountable for keeping your account and password confidential and for limiting access to your computer. You concur to assume responsibility for all actions conducted under your account or password. Glook.in and its affiliates maintain the prerogative to refuse service, terminate accounts, edit or remove content, or cancel orders at their discretion.

Reviews, Comments, Communications, and Other Content: 

Visitors may post content such as reviews, comments, e-Gift Certificates, and other forms of communication. By doing so, you acknowledge that the content should not be unlawful, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or detrimental to third parties. You also assure that the content does not include software viruses, political campaigns, commercial solicitations, chain letters, mass mailings, or any form of “spam.” Impersonating any person or entity, using a false email address, or misleading regarding the origin of content is prohibited. Glook.in reserves the prerogative to remove or edit content but is not obliged to regularly review posted content. If you post content, you grant glook.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the content worldwide via any media. You grant glook.in and its affiliates the right to use the submitted name in connection with such content. You declare that you possess or control all rights to the posted content, and that its use complies with this policy and does not harm any person or entity. You also pledge to indemnify glook.in and its affiliates against any claims arising from the content. Glook.in has the prerogative, not the obligation, to monitor and edit or remove content. Glook.in bears no responsibility or liability for content posted by you or any third party.

Risk of Loss: 

All items purchased from glook.in are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to you upon delivery to the carrier.

Product Descriptions: 

Glook.in and its affiliates aim for accurate product descriptions. However, glook.in does not guarantee that product descriptions or other content on this site are error-free, complete, reliable, or up-to-date. If a product offered by glook.in is not as described, your sole recourse is to return it in unused condition.


 Unless otherwise indicated, the List Price displayed for products on our website represents the full product price and international shipping fees, if applicable. With respect to items sold on glook.in, we charge your credit card before shipping starts. If we can’t ship certain products from your order, we’ll notify you electronically and refund the value of the unavailable items. Additional Shipping Fees, if any, will not be refunded.

While we strive for accuracy, some items in our catalog may be mispriced. In such cases:

  • If the correct price is lower, we’ll charge the lower amount and ship the item.
  • If the correct price is higher, we may contact you for instructions or cancel the order.

Please note that this pricing policy applies solely to products sold and shipped by glook.in.

Displayed prices are quoted in U.S. Dollars; your credit card will be billed in your currency based on your bank’s conversion rates on the billing date.


 All orders from Glook are shipped from our New Delhi warehouse to your provided address via UPS. Order processing takes approximately 2 working days, followed by shipping which typically takes 4-6 working days.

Shipping destinations and delivery options may change and expand over time.

We don’t ship backorders; we aim to maintain stock for all items. If a purchased item isn’t available, we’ll inform you within 2 working days and refund your payment for the out-of-stock item.

You can only specify one shipping address per order. If you wish to ship multiple items to different addresses, place separate orders. We can’t deliver to P.O. Box addresses and are not liable for non-delivery due to P.O. Box details.

UPS will attempt delivery 3 times at your specified address. If undeliverable, contact UPS Customer Service with your tracking number.

Duties and Taxes: 

Orders are shipped internationally from our New Delhi warehouse via UPS. Due to international shipping, customs duties and taxes might apply upon shipment arrival in your country. While most orders won’t incur extra fees, we cannot predict or calculate such charges. In cases of additional customs charges, you’re responsible for payment directly to UPS upon delivery. Glook has organized customs clearance with UPS, and you’re required to settle taxes and duties with UPS at the time of delivery.

Exchanges, Returns, and Refunds: 

If unsatisfied with a purchase, Fabindia will replace the product for free. Returns and exchanges should be made within 30 days of receiving the order. Complete a Returns and Exchanges form available on the website. Upon receipt of returned goods and paperwork, we’ll ship a replacement free of charge or refund the goods’ cost to your credit card. Shipping charges won’t be refunded, and you’re responsible for return shipping costs to the US return address.

Sizing: Fit varies depending on the garment’s cut, fabric, and style. Some items have a relaxed fit, while others are more fitted. Refer to our sizing guide to choose the suitable size.

Product Properties and Care: 

Our products are handcrafted using natural fibers, leading to color, texture, and finish variations. Crafts-based traditions of hand spinning, dyeing, weaving, wood block printing, and embroidery are employed. Vegetable and commercial dyes are used, aiming to minimize environmental impact. Irregularities in weave or print are inherent in handloom products. Color accuracy depends on your monitor.

Wash like colors together, dry inside out in the shade. Silks should only be dry cleaned.

Disclaimer of Warranties and Limitation of Liability: Glook.in is provided “as is” and “as available.” We make no warranties, express or implied, regarding site operation or content. You agree to use this site at your own risk. To the maximum extent permitted by law, we disclaim all warranties, including merchantability and fitness. We’re not liable for damages resulting from site use. We disclaim responsibility for errors, inaccuracies, omissions, interruption, transmission issues, and third-party transmitted bugs, viruses, etc. We can’t be held responsible for errors, inaccuracies, or outdated information regarding pricing, shipping, payment terms, or return policies.

Indemnification: You agree to defend, indemnify, and hold Glook and its affiliates harmless from claims, damages, costs, and expenses, including attorneys’ fees, arising from site use.

Applicable Law: 

By visiting glook.in, you consent to Indian law and jurisdiction of the Delhi High Court governing these Terms of Use and any arising disputes.

Disputes: Disputes related to your visit or product purchases shall be subject to confidential arbitration in New Delhi, except for intellectual property violations. In such cases, Glook may seek relief in Indian or international courts. You consent to exclusive jurisdiction and venue in these courts. Arbitration adheres to the Indian Arbitration Act. No arbitration under this Agreement can involve parties not subject to it.

Site Policies, Modifications, and Severability: Review our site policies, such as pricing, which apply to your visit. We reserve the right to change site content, policies, and these terms. If any term is deemed invalid, it doesn’t affect remaining terms.


, Email: info@kagsi.in

Registered Address: Plot No.10, Local Shopping Complex, Sector B, Pocket-7, Vasant Kunj, New Delhi – 110070, Email: mailus@kagsi.in

Grievances: For grievances, contact Customer Support before the Grievance Cell. Complaints must be reported to the Grievance Officer, who will respond within 3 business days and provide a ticket number for tracking.

Terms & Conditions for GlookCircle – Glook’s Loyalty Program: Refer to the Terms & Conditions page on the GlookCircle website for detailed information.

Terms & Conditions for GlookGift Cards:

  1. GlookGift Cards can be used across Glook Stores within India and on glook.in.
  2. Valid for 1 year from purchase; unused balance is forfeited.
  3. Damaged cards won’t be honored; no replacement or compensation for lost cards.
  4. Glook may modify terms without notice; disputes subject to Delhi Jurisdiction.
  5. Cards can’t be exchanged for cash. Read complete terms on glook.in.
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Tel: 9109132303


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